Shipping Policy
We use DHL as our shipping partner with Time-Definite Express Worldwide delivery service.
Select your ZONE
| ZONE - Currency | Regular | Express | Free | |||
|---|---|---|---|---|---|---|
 USA - USD ($) |
4 - 5 Days | $19.99 | 2 - 4 Days | $29.99 | 6 - 7 Days | ON $200+ |
 CANADA - CAD ($) |
4 - 5 Days | $19.99 | 2 - 4 Days | $29.99 | 6 - 7 Days | ON $300+ |
 UK - GBP (£) |
3 - 5 Days | £9.95 | 2 - 3 Days | £19.95 | 4 - 7 Days | ON £150+ |
 EUROPE - EUR (€) |
3 - 5 Days | €14.95 | 2 - 3 Days | €19.95 | 4 - 7 Days | ON €150+ |
 Australia - AUD ($) |
6 - 9 Days | $24.99 | 4 - 6 Days | $39.99 | 9 - 12 Days | ON $400+ |
 UAE - AED |
1 - 2 Days | AED 20 | Next Day | AED 40 | 1 - 2 Days | ON AED 300+ |
 FAR EAST - USD ($) |
3 - 5 Days | $14.99 | 2 - 3 Days | $24.99 | 5 - 7 Days | ON $200+ |
 GCC - USD ($) |
2 - 3 Days | $14.99 | 1 - 2 Days | $24.99 | 4 - 5 Days | ON $200+ |
 REST OF THE WORLD - USD ($) |
7 - 9 Days | $19.99 | 4 - 7 Days | $29.99 | 9 - 12 Days | ON $300+ |
| Regular | 4 - 5 Days |
|---|---|
| $19.99 | |
| Express | 2 - 4 Days |
| $29.99 | Free | 6 - 7 Days |
| ON $200+ |
| Regular | 4 - 5 Days |
|---|---|
| $19.99 | |
| Express | 2 - 4 Days |
| $29.99 | Free | 6 - 7 Days |
| ON $300+ |
| Regular | 3 - 5 Days |
|---|---|
| £9.95 | |
| Express | 2 - 3 Days |
| £19.95 | Free | 4 - 7 Days |
| ON £150+ |
| Regular | 3 - 5 Days |
|---|---|
| €14.95 | |
| Express | 2 - 3 Days |
| €19.95 | Free | 4 - 7 Days |
| ON €150+ |
| Regular | 6 - 9 Days |
|---|---|
| $24.99 | |
| Express | 4 - 6 Days |
| $39.99 | Free | 9 - 12 Days |
| ON $400+ |
| Regular | 1 - 2 Days |
|---|---|
| AED 20 | |
| Express | Next Day |
| AED 40 | Free | 1 - 2 Days |
| ON AED 300+ |
| Regular | 3 - 5 Days |
|---|---|
| $14.99 | |
| Express | 2 - 3 Days |
| $24.99 | Free | 5 - 7 Days |
| ON $200+ |
| Regular | 2 - 3 Days |
|---|---|
| $14.99 | |
| Express | 1 - 2 Days |
| $24.99 | Free | 4 - 5 Days |
| ON $200+ |
| Regular | 7 - 9 Days |
|---|---|
| $19.99 | |
| Express | 4 - 7 Days |
| $29.99 | Free | 9 - 12 Days |
| ON $300+ |
Frequently Asked Questions About Our Shipping
For any further questions, feel free to reach out to our support team, and we’ll be more than happy to assist you.
Delivery times vary depending on the shipping option you choose at checkout and your location. For domestic orders, standard shipping typically takes 4-7 business days, while express shipping can reduce this time to 2-4 business days. International orders may take anywhere from 7-15 business days. Please refer to our detailed shipping table for more precise estimates based on your region.
Yes, you can! Once your order is dispatched, we will send you a tracking number via email. You can use this number on our website’s tracking page or the carrier’s website to see the latest updates on your shipment’s journey.
If your order hasn’t arrived within the estimated timeframe, first check the tracking status for any updates. Sometimes there can be a delay with the carrier that’s out of our control. If the tracking doesn’t show any progress, please contact our customer service team, and we will investigate the matter for you.
Shipping costs depend on the size and weight of your order, the shipping method you select, and your distance from our dispatch center. For orders that qualify, we offer free shipping which is automatically applied at checkout.
We do ship internationally to select countries. International shipping options will be presented at checkout, along with the costs and delivery time estimates. Please note that international customers are responsible for any customs duties or taxes incurred.
We take great care to ensure your items reach you in perfect condition. However, in the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and can send a replacement or issue a refund where appropriate.
Return & Exchange Policy
Our Commitment to Satisfaction
We understand that sometimes things don’t work out. That’s why we offer a straightforward return and exchange policy to ensure your shopping experience is a pleasant and worry-free one.
Return Process
- Time Frame: You have 30 days from the date of delivery to return your purchase for a refund or exchange.
- Condition of Items: Items must be returned in their original condition, unworn and with all tags attached. Items that do not meet these criteria may not be eligible for a return.
- Start Your Return: To initiate a return, please visit our returns portal on our website. Enter your order number and email address to find your order and follow the steps to submit a return request.
- Shipping Your Return: A return shipping label will be provided to you after you complete the return request. Print the label, attach it to your package, and drop it off at the designated shipping carrier’s location.
Exchange Process
- Immediate Exchange: If you require a different size or color, we recommend placing a new order immediately after your return is initiated. This ensures that your desired item is in stock and reaches you quickly.
- Return for Credit: Alternatively, return your item for store credit, and once your return is processed, use the credit to place a new order at your convenience.
Refunds
- Processing Time: Refunds are processed within 5-7 business days after we receive the returned item(s).
- Refund Method: Refunds will be credited to the original method of payment. If the original method of payment is unavailable, we will issue store credit.
Non-Returnable Items
Please note that certain items may be exempt from returns or exchanges. These typically include:
- Final Sale items
- Personalized or custom-made products
- Gift cards
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact our customer support within 48 hours of delivery. We will arrange for a return and process a full refund or exchange.
Need Help?
Our customer service team is here to assist you with any return or exchange questions. Contact us via email, phone, or live chat, and we will be happy to guide you through the process.
We reserve the right to update this policy at any time, and changes will be posted on our website. Please review the policy periodically, especially before you place an order.